Personal data protection

The purpose of processing personal data is to use it for the performance of the consumer contract that the Seller concludes with the Buyer by placing an order in this online shop. This consumer contract is also the legal basis for processing the Buyer's personal data. The provision of the Buyer's personal data is a contractual requirement necessary for the conclusion of the contract. The provision of personal data is a condition for purchase in the Seller's e-shop. Failure to provide the Seller with all required personal data may result in the failure to conclude the purchase contract.

When processing personal data, the Seller shall act in accordance with Law 18/2018 on the Protection of Personal Data and shall only process the personal data necessary for the conclusion of a consumer contract.

The Seller regularly processes the Buyer's personal data.

The Buyer's personal data will be stored in the Seller's information system for ten years.

The Buyer has the right and the possibility to update his personal data in the online mode on the website of the online shop, in the customer area, after logging in, or using the different forms (by e-mail, in writing).

For the consumer contract, personal data may be disclosed to third parties - courier delivery companies and the company that processes accounting documents.

The Buyer's personal details are not disclosed.

The Seller may provide the Buyer's personal information (to the extent: e-mail address) to the company Heureka Shopping s.r.o., solely for the purpose of the "Verified by Customer" programme, in order to obtain feedback from the Buyer in connection with the purchase made in the Seller's e-shop.

The Buyer has the right to obtain confirmation from the Seller as to which of the Buyer's personal data are processed in the Seller's e-shop. The Buyer has the right to access such data, as well as the purpose for which it is processed, the categories of data processed, to whom personal data is made available, how long personal data is stored, whether automated individual decision making, including profiling, exists.

The first provision of the above personal information to the Buyer is free of charge. Repeated provision of the personal information requested by the purchaser will be subject to an administration fee of €5.

The Buyer may require the Seller to correct or complete any incomplete personal data relating to the Buyer. The Buyer may request that his data be deleted or that the processing of such data be restricted. The Buyer may also object to the processing of personal data.

The processing of personal data by the Buyer is also necessary for archiving (to fulfil the Seller's obligation based on the legislation of the Slovak Republic, e.g. to keep accounting documents for ten years). If the Buyer requests the deletion of personal data processed in connection with the purchase contract, his request may be refused.

The Buyer shall have the right to require the Seller to restrict the processing of the Buyer's personal data if the Buyer disputes the accuracy of the personal data during the period of time necessary for the Seller to verify the accuracy of the personal data.

The Buyer has the right to receive the personal data concerning him that he has provided to the Seller in a structured, commonly used and machine-readable format. The Buyer has the right to transfer this personal data to another operator, if technically possible.

The Buyer has the right to object to the processing of his data for direct marketing purposes. He may also object if his data are processed for the legitimate interest of the Seller.

If the Buyer suspects that his/her personal data are being processed unlawfully, he/she may lodge a complaint with the Personal Data Protection Authority to initiate the personal data protection procedure.

The above information on the processing of personal data also applies to pre-contractual relationships (i.e. registering in an e-shop for future purchases or, for example, requesting a quote or information about the seller's goods and services).

In order to ensure the proper functioning of the online shop, the Seller may store small data files - cookies - on the Buyer's device, thanks to which the online shop can store activity and settings data (e.g. login name, language, font size, etc.) for a certain period of time. The Seller's online store uses cookies to remember the buyer's user settings and for the necessary functionality of the online store or for marketing purposes. The Buyer can delete all cookies stored on his or her device and, if necessary, set the internet browser on his or her device to prevent cookies from being stored. In this case, the Buyer may need to manually edit some settings when returning to the Online Store and some services or features of the Online Store may not work.

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